After Sony released firmware update 8.00 for PS4 previously today, they revealed that Party Chat audio will be recorded and sent out to Sony when a PS5 user reports you for small amounts. Well, that caused a great deal of confusion and Sony has actually now cleared up and clarified how and when they will record your party voice chat.
In a new PlayStation Blog post, Catherine Jensen, the head of the Global Customer Experience division at PlayStation highlights that “We didn’t clearly communicate this feature or explain why we were introducing it, and we apologize for that.” Jensen then goes onto emphasize exactly how this voice chat recording function will work as soon as the PS5 releases.
Once the PS5 console launches, if a PS5 player requires to submit a harassment report, they will have the ability to consist of up to a 40 second- long Voice Chat clip in their report– 20 seconds of the main discussion with the other player, plus an extra 10 seconds before and after the discussionselection Just the most current 5 minutes of a Voice Chat will be available for a player to use for this reporting function.
These reports can be sent directly through the PS5 console, and will be sent out to our Customer Experience team for small amounts, who will then listen to the recording and do something about it, if required. Some sent reports won’ t stand, and our team will take this as a chance to provide assistance and education. There won’ t be an option to choose-out of this Voice Chat recording function since we want all users to feel safe when playing with others online, not just those who choose to allow it.
Its great to see Sony clarifying this feature and the fact that just a clip can be picked is a plus and ideally, this will soothe some of the big issues that players raised today.
The PS5 is set up for release in the US and Japan on November 12 and in the UK and Europe on November 19.
Source– [PlayStation Blog]