Instagram not working: The company confirms that the error broke the iPhone and Android app for THOUSANDS

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Instagram is offline for thousands of people in the UK, Europe and the United States tonight (Image: INSTAGRAM • GETTY)

Updating: Instagram has finally addressed the ongoing issues. The company has shared an update on the issues plaguing thousands of users, confirming it there to be problems with Instagram at the moment and that hard work is being done on a solution. The full statement, posted to Twitter, reads, “Is your #instagramdown? We know some people are having issues right now. We’re working on it and hope everything goes smoothly as soon as possible.”

The Instagram app is currently not working for you? Don’t worry, it is not your phone … or your home Wi-Fi connection. Tens of thousands of frustrated Instagram users are having problems with the popular iPhone and Android app. Instagram fans flooded rival social networks, such as Twitter, to complain about the problems with the photo-based service when it stopped operating in the UK, Europe and the United States at around 10:25 pm BST tonight (April 8, 2021).

Instagram users cannot refresh the main feed or post new photos or videos. If you pull down the main screen in the Instagram app, which usually refreshes your feed with the latest posts from accounts you follow, currently only returns the “Could Not Refresh Feed” error. Instagram has not provided any further explanation for the problems.

The problems with Instagram seemed to be related to similar problems from other Facebook properties, including the Messenger chat app. Facebook’s main social network also doesn’t work for thousands around the world. It is unclear exactly what is behind the massive outage that has hit Instagram users in the UK, mainland Europe and parts of the United States. However, on Facebook, some users are told it is dealing with “Error code 1”.

Instagram is not working

More than 50,000 Instagram users are currently experiencing problems (Image: DOWNDETECTOR)

The independent website DownDetector, which monitors the performance of online services by tracking reports of problems on social media, has garnered thousands of complaints from Instagram users. Within minutes of the initial reports, more than 50,000 people flooded social media with complaints about the problems with Instagram. Using the geolocation data associated with these tweets, DownDetector can map the location of those reporting the problem. It showed users in the UK experiencing the problem.

More to follow. Please refresh this article for the most current information …

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Neela Josh
Neela Josh
I work as the Content Writer for Gaming Ideology. I play Quake like professionally. I love to write about games and have been writing about them for two years.

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