Microsoft Teams is changing the way your calls work this month

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Microsoft Teams’ calling functionality is getting an upgrade this month (Image: MICROSOFT)

Making and receiving calls with Microsoft Teams is getting easier than ever, thanks to a new update rolling out worldwide this month. Microsoft announced plans to revise Microsoft Teams visuals during a phone call in December. The inbound update, originally scheduled to launch in the first few months of the year, will streamline the experience and put everything you need to make and receive calls on one screen.

Needless to say, if you spend most of the day busy making phone calls or answering incoming colleagues, this will be a very welcome change.

After the Microsoft Teams update, you can call or call back with one click. The revamped user interface also includes a numeric keypad, voicemail, contacts, call history and settings just a few clicks away. Microsoft says the update is designed to make all of these features easier to find.

As reported by OnMSFT, the Teams calls update was colored for an April 2021 release. But the Microsoft 365 Admin Center was recently updated to say it will now roll out in May.

READ MORE: WhatsApp’s biggest competitor now wants to challenge Microsoft Teams

The big call redesign arrives in the desktop Teams app for Windows 10 and macOS. The Teams calling UI update is coming soon after a new update to the video conferencing service calling suite.

Last month, Microsoft Teams users finally got a feature they’ve longed for: the ability to merge calls. Call merge is a popular feature that Skype for Business (which is nearing the end of its shift) has in its arsenal. As of 2019, Microsoft Teams users have been calling on Microsoft to add this feature, with a post ask about it on the UserVoice forum and get hundreds of upvotes.

As the name suggests, this feature allows Teams users to merge multiple phone calls into one call attended by a number of people. If you are on an existing call and you see a new call coming in, you can merge it.

Microsoft Teams calling feature gets UI change

Microsoft Teams calling feature gets a change in user interface (Image: MICROSOFT)

Or, if you are on a call and want to include an extra person to join the discussion, you can start another conversation and merge the conversations into one conversation.

Describing the feature on the 365 Roadmap page, the Redmond-based tech giant said, “Call Merge gives end users the ability to merge their 1- 1 active unbuckled call into another 1-1 call or one. other group call. This applies to Teams VOIP calls and PSTN calls. “

The call merge feature should be turned on by default in the Teams app on the desktop so you don’t have to tinker to take advantage of it. To access the call merge feature, Teams users need to go to Call Management> More> Merge Call.

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Neela Josh
Neela Josh
I work as the Content Writer for Gaming Ideology. I play Quake like professionally. I love to write about games and have been writing about them for two years.

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