UPDATING: The TikTok support team has shared a new update via Twitter, informing users that they are investigating problems with the disappearance of followers, among other things.
No ETA has been given for when normal service will resume, with the support team telling TikTok App users tonight, “We are aware of an issue that caused the number of followers and / or followers of some accounts to show as zero. while we work to fix this. “
ORIGINAL: If you’re not trying to access TikTok tonight, it looks like you’re not alone. Thousands of users are complaining that the popular video sharing app is offline and not working tonight. It appears that both the Android and iOS services are offline, leaving many unable to log in and check their feeds. In addition to that problem, a large number of complaints appear online that users have lost thousands of followers. “Lost all my followers,” said one user. “Well my 15.9k followers are gone! TikTok fix your app please!” added one more. There is no word on what causes this bug or when things will be fixed.
TikTok down and users are not happy
Independent tracking website DownDetector, which monitors social media listings to track when web services are offline, suggests that thousands of TikTok users are currently experiencing the outage. At the time of writing, there are even some 4,500 complaints that users cannot access the site.
TikTok fans have also taken to social media to complain about the outage.
One user said, “Is someone else’s tap tok down?”
While another said, “#TikTok going down almost gave me a heart attack! I lost all my followers lol. I thought I was being hacked.”
There is currently no word on what caused the outage or when it will be fixed, but Express.co.uk will notify you when we hear more.
TikTok’s support page on Twitter is currently not showing any updates, but we expect an official announcement to be made soon.
MORE TO COME
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