Are you with the UK’s best broadband company? Tip: It’s bad news for BT and Sky customers

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Sky vs BT vs Virgin Media Broadband – Surprise winner gets top scores in new study (Image: SKY • BT • VIRGIN MEDIA • GETTY)

One broadband provider has received special praise from consumer champions Which? in a new survey of the top UK internet companies operating in the UK in 2021. Unfortunately, the highest honors were not awarded to well-known names such as BT, Virgin Media or Sky Broadband. Instead, Zen Internet topped the Which? tables for UK broadband providers.

And this is not annoying either. Founded in 1995, the company has taken its fifth consecutive win at Which? For brands like BT and Virgin Media is Zen Internet the only thing? recommended broadband provider in 2021.

That’s because the full-fibre broadband provider received high marks in every category in the comprehensive broadband survey.

Which? surveyed more than 4,400 adults in the UK between December 14, 2020 and January 6, 2021 to find out how happy they were with their broadband reliability and customer satisfaction.

READ MORE: Sky vs Virgin Media vs BT: Are You Paying for the WORST Broadband?

And with prices starting at £29.99 per month, coupled with a lifetime warranty, you don’t need to break the bank to get its seemingly great broadband service.

The which? study said: “Only one provider stood out in this year’s survey – Zen Internet took first place and was the only company to receive the highest marks in each category. The other providers we surveyed received scores ranging from fair to disappointing.”

Speaking about the findings, Paul Stobart, CEO of Zen Internet, said: “It’s an achievement we’re all very proud of at Zen. The research is independent and gives us a valuable picture of how we’re doing as providers of what is an increasingly important service for everyone.

“To be the only ‘Which? Recommended Provider 2021’ is a testament to the hard work of all our teams, at a time when they are under tremendous pressure as demand for our services has skyrocketed.

“Our long history of performing well in these tables underscores Zen’s status as a trusted supplier that customers can rely on.”

Zen Internet logo

Zen Internet has again received high praise from consumer champions Which? (Image: ZEN INTERNET)

Which? aren’t the only ones singing the praises of Zen Internet.

Zen has also won a number of awards, including being named the best ISP by PC Pro for 17 years in a row.

The Zen Price Guarantee means that as long as you stay on the same package, you always pay the same price – even after your contract ends.

Zen offers ultra-fast and super-fast fiber broadband, as well as fast broadband and mobile rates.

Speaking to Manchester Evening News, Stobart added: “As we look ahead, it is clear that consumers need a fast and reliable internet service more than ever.

“More and more of us will be working from home, using the Internet for communications and news, and as the default source for streamed entertainment. In this changing environment, it’s critical that consumers have a provider they can rely on.”

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I work as the Content Writer for Gaming Ideology. I play Quake like professionally. I love to write about games and have been writing about them for two years.

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