Genshin Impact account issues on PS5 – Not yet registered error message

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Genshin Impact Account Issues (Image: MIHOYO)

Gamers are reporting issues playing Genshin Impact on PS5 consoles tonight due to an account issue.

Those affected say that when they try to log in, they get an error message stating that their third-party account is not registered yet.

These issues are usually flagged on PS5 consoles, but there are reports of issues on PC as well.

One user writes, “I’m a PC player but for some reason I can’t even start the game. Am I the only one with the PC problem?

Another added: “PS4 has the same problem. Just has a black screen for a long time before it finally starts the game and after that it won’t connect to the server.”

The good news is that the reports of these issues are now decreasing, which means that the issues may decrease.

There is no official response to the issue on Genshin Impact’s Twitter account and there are no ETAs when things will go back to normal.


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