The Ministry was represented in this participation by the Deputy Undersecretary for Systems and Business Development, Mohammed Al-Makhlafi, who gave a presentation on the digital transformation in the Kingdom and the remarkable development that the Kingdom is experiencing at all levels, in order to to achieve the goals of Kingdom’s Vision 2030, as well as reviewing the Ministry’s achievements in the field of digital transformation and process automation.
Al-Makhlafi also presented a working document entitled “Shared Services and Digital Transformation in the Ministry of Human Resources and Social Development”, in which he reviewed the Ministry’s efforts in this area and its future plans.
The Ministry received the International Devoteam Award for the best application of Service Now technology for employee participation in enterprises.
It is worth noting that the Ministry’s internal platform “My Services”, based on “Service Now” technology, provides more than 300 electronic services.
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