‘Najm’ Showcases Its Digital Transformation Journey and Enhances Sustainability of Its Services at ‘LEAP 2023’

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Najm Insurance Services participated in the second edition of the LEAP 2023 Conference, organized by the Saudi Ministry of Communications and Information Technology, in collaboration with the Saudi Federation of Cyber ​​Security, Programming and Drones, entitled “Towards New Horizons”, during the period from 6 to 9 February 2023 AD, at the Wajah Center Riyadh Exhibitions and Conferences, and through a presentation entitled “A Look at Insurance Technology for an Advanced Digital Future”, in which the Senior Vice President of the Information Technology Sector, Mr. Abdullah Al-Khalaf, spoke about the impact of the technologies and services used by Najm on the insurance industry and its role in ensuring an advanced digital future that enhances the efficiency and sustainability of insurance services under all circumstances .

During his presentation, Al-Khalaf reviewed the digital transformation process pursued by the company through its “Asas” strategy, as it has managed to achieve digital integration among stakeholders in insurance and government agencies at multiple levels , the first of which is the internal level, where Najm has provided an advanced network connecting 55 sites spread across 40 cities of the Kingdom with a modern and advanced main data center that supports cloud solutions, as it hosts more than 400 applications and systems. The center is also connected to advanced computer security systems to fully protect the Najm network. Externally, Najm provided automated services, which resulted in facilitating the flow of transactions between the General Traffic Department and the private sector, through an advanced linkage system supported by artificial intelligence services, which was reflected in raising the level of customer satisfaction significantly.

On the other hand, Al-Khalaf touched on the educational role played by Najm on the importance of insurance and its social and economic benefits, and the importance of technology in disseminating awareness campaigns related to this field. This is reflected in the improvement of the insurance coverage ratio, and therefore in the increase of the sector’s contribution to GDP.

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